Cookie Policy

nformation about data collection and tracking technologies used on this platform.

1. What Are Cookies

Cookies are small text files stored on a user’s device upon visiting the website. These files enable identification of the browser and collect session-specific and preference-related data. Both session cookies (temporary, deleted upon browser closure) and persistent cookies (remain until expiration or manual deletion) are used. Cookies cannot execute programs or propagate viruses. Each is uniquely assigned to the user’s browser and is accessible only by the issuing server.

2. Types of Cookies Used

2.1. Essential Cookies

Essential cookies are required for website and service operation, supporting:

User authentication and account access
Session security and management
Fraud prevention and detection
Transaction processing
Compliance with legal and regulatory obligations

Absence or blocking of essential cookies may restrict account access and disable key platform functionality.

2.2. Functionality Cookies

Functionality cookies retain user choices to provide enhanced features, such as:

Language preference
Display and interface settings
Previously entered information
User interface customisation

2.3. Analytics Cookies

Analytics cookies collect aggregated information on user interaction, including:

Visited pages and duration
Navigation and user flow
Technical performance metrics
Error and diagnostic reports

2.4. Third-Party Cookies

The website may include cookies set by third-party service providers for:

Analytics and performance monitoring
Advertising measurement and optimisation
Social media integration
External content presentation

Third-party cookies are governed by their respective privacy policies and practices. Control over these cookies is not exercised by the platform.

3. Information Collected Through Cookies

Cookies may collect and store data such as:

Browser type and version
Operating system and device model
IP address and approximate location
Device identifiers and technical data
Referring and exit websites
Date and time of access
Clickstream and interaction patterns

Data collected serves purposes including service security, detection of irregularities, anti-money laundering, regulatory compliance, and overall user experience improvement.

Processing of cookie data is based on:

Contractual necessity: Essential cookies enable provision of requested services
Legitimate interests: Security maintenance, fraud prevention, service quality improvement
Legal compliance: Fulfillment of South African statutory and gambling regulatory requirements
Consent: Placement of non-essential cookies is subject to obtaining user consent as required by law

Users retain control over cookie management and may:

Accept or reject cookies via browser settings
Delete stored cookies at any time
Set browser notifications for new cookies
Block third-party cookies while permitting first-party cookies

Browser-specific instructions apply. The removal or blocking of certain cookies may reduce website functionality or restrict service availability.

Session cookies: Deleted upon browser closure
Authentication cookies: Duration of session or as specified in account settings
Preference cookies: Up to 12 months or until manual deletion
Analytics cookies: Up to 24 months
Consent cookies: Up to 12 months from last recorded interaction

Users may delete cookies through browser tools prior to the specified retention period.

7. Updates to This Policy

This Cookie Policy may be revised to address technological changes, legal shifts, or modifications in data handling. The current version’s effective date appears at the top of the document. Material changes will be disclosed via the website or direct user notification. Continued use after changes indicates acceptance of updated terms.

8. User Rights

Pursuant to South African law, users possess the following rights concerning personal data collected via cookies:

Right to access information held
Right to request correction of inaccurate data
Right to object to certain processing activities
Right to withdraw consent for processing based on consent

For exercising these rights or with inquiries, contact can be made through the channels detailed in the Privacy Policy.

9. Regulatory Compliance

Cookie practices adhere to the following:

Constitution of the Republic of South Africa, 1996 (privacy rights)
Protection of Personal Information Act (POPIA)
National Gambling Board regulations and licensing
Anti-money laundering and counter-terrorism laws

Records of user consent and data processing associated with cookies are maintained as legally required.